Privacy notice
A clear starting template for explaining how Velvet Care handles personal information.
1. Who we are
Velvet Care is [full legal entity name], registered at [registered office]. Contact: [privacy email] and [telephone].
2. Information we may collect
We may collect contact details, enquiry information, service preferences, recruitment information, website usage data and any information you voluntarily provide.
3. Why we use information
We use information to respond to enquiries, assess service suitability, arrange care, manage recruitment, meet legal obligations, maintain security and improve our services.
4. Lawful bases
Depending on the activity, our lawful bases may include taking steps before a contract, performing a contract, legal obligation, legitimate interests, consent and conditions relating to health or care information.
5. Sharing information
Information may be shared with authorised staff, professional advisers, technology providers, commissioners, healthcare or social-care professionals and public authorities where lawful and necessary.
6. Retention and security
We retain information only for as long as necessary under our retention schedule and apply organisational and technical measures designed to protect it.
7. Your rights
You may have rights to access, correct, erase, restrict or object to processing, and to data portability or withdrawal of consent where applicable. You may also complain to the Information Commissioner’s Office.
8. Cookies
This draft website uses local storage to remember the cookie choice. Add a compliant consent tool before enabling non-essential analytics or advertising technologies.
9. Contact
Send privacy questions to [privacy email] or write to [registered office address].